ITIL Service Portfolio - By the end of Q2, 2009, finish an important step in our adoption of the ITIL framework by completing our Service Portfolio to include a Service Catalogue with associated published rates for users.
Greening of IT - IT Ops will continue to support initiatives that improve the efficiency of the use of IT technology on limited resources. Through the first full year of using power saving technologies on our computers, we expect to save the County over $35,000 in electrical costs by the end of 2009. IT Ops will also advocate more efficient use of printer supplies such as paper and ink cartridges. Virtual server technology will be used to solve as many server needs as possible expanding the VM count by 50% by the end of 2009.
Exchange Migration - By year's end, migrate the County's email system to the Microsoft Exchange platform. Using the market leading email system will allow improved interoperability with regional agencies, improved employee productivity from better office systems integration, and decreased employee training needs (saving 160 days of productivity a year).
GPS Deployment - By year's end, GIS will expand the deployment of GPS technology to at least two county departments or subscribing agencies in the areas of disaster recovery, public works, or employee safety by integrating various types of mobile data capture devices with the county's enterprise GIS.
